Most water losses don't end when the water stops moving — they end when the drywall is back up and the paint has dried.
From the first moisture reading to the final trim work coordination, one Hirex Water Damage project lead stays on the job.
Our Waltham, MA crews are directly employed, licensed, and insured, so you're never handed off to an unknown third party.
You get a single point of contact who knows your file, not a new voice every time you call.
We document moisture readings, extraction volumes, and material removal in the format Waltham, MA adjusters expect.
Reconstruction work coordinated through Hirex Water Damage carries a written workmanship warranty, not a verbal promise.
A Water Damage Restoration loss touches several distinct phases, and our Waltham, MA crews are built to carry each one without losing continuity.
Mitigation starts the moment our crew arrives, pulling standing water before it migrates into wall cavities or subfloor.
Moisture meters and thermal imaging identify exactly which materials are still wet once the visible water is gone.
Drying equipment is placed according to calculated airflow needs, not a flat per-room count.
We hand off directly into reconstruction scheduling instead of leaving you to find your own contractor after mitigation.
We separate what can be cleaned and restored from what has to be discarded, with photo documentation either way.
Claim support includes photo logs, moisture data, and a written scope your adjuster can act on quickly.
A quick call gets our dispatcher the details needed to send the right equipment on the first trip.
A licensed technician arrives with extraction and drying equipment already loaded.
You'll see the scope and pricing in writing before extraction or drying equipment is switched on.
The job isn't done until the numbers say it's done and the rebuild path is set.
"Our kitchen flooded from a dishwasher line and Hirex Water Damage handled everything from the first pump to lining up the drywall crew. One phone number, one project manager." — Renee K.
"They didn't just dry the house and disappear — they coordinated the whole rebuild timeline with us." — Devon P.
"The insurance documentation they gave us made the claim almost painless. Our adjuster said it was some of the cleanest paperwork he'd seen." — Farah N.
We manage both phases directly rather than handing you off to a separate contractor after drying is complete.
The scope includes moisture mapping, drying logs, and coordinated reconstruction, well beyond a simple water pickup.
We prepare claim-ready documentation and stay available for adjuster walkthroughs.
Drying typically takes 3-5 days; the reconstruction phase varies based on how much material needs replacing.
Our project lead lines up the rebuild trades as part of the same Water Damage Restoration engagement.
Our Waltham, MA Water Damage Restoration teams cover Waltham and the surrounding region, with additional crews available for larger losses.
One call starts both the mitigation and the reconstruction conversation.
Call +1-844-833-1325